Concerns - The Ranch
21513
page-template,page-template-full_width,page-template-full_width-php,page,page-id-21513,qode-social-login-1.0,qode-restaurant-1.0,ajax_fade,page_not_loaded,,select-child-theme-ver-1.0.0,select-theme-ver-4.4,header_top_hide_on_mobile,wpb-js-composer js-comp-ver-5.4.7,vc_responsive
 

Concerns

If you have a patient safety concern on concern about individuals served at The Ranch, please make us aware of them as soon as possible.

Mail

The Ranch P.O. Box 42 Buckeystown, MD 21717

Call | Fax

Phone: 301-874-4701 Fax: 888-965-0597

Visit (by appointment)

7902 Fingerboard RoadFrederick, MD 21704

To ensure your concerns are fully addressed:

  • Briefly describe your complaint.
  • State only the facts and attach copies of any supporting documents to assist in the complaint.
  • Include your name, address and daytime phone number.
  • Include the name of the person whom the complaint is against as well as the patient involved.
  • Indicate an acceptable resolution of your complaint.
Typically, complaints are resolved within 60 days.

If you have a patient safety event or concern about The Ranch and you are not satisfied with the resolution from The Ranch, you may contact The Joint Commission.

The Ranch has a temporary limited accreditation with The Joint Commission.
Please submit the documentation in the format that was requested above by:

Mail

The Joint CommissionOne Renaissance BoulevardOakbrook Terrace, IL 60181

Fax

630-792-5636

Email

patientsafetyreport@jointcommission.org www.jointcommission.org